The Information Technology Practice at Mandala Partners International
Today, the success of most businesses is intimately bound to the understanding and effective use of information technology. Nowhere is this more true than in the healthcare industry where the very discovery, development, and commercialization of medicines is so critically dependent upon the use of information technology. This trend is not likely to slow and will likely accelerate. Information Technology leaders must attend to tactical demands to insure that present goals and requirements are achieved. This is where Mandala Partners can help your organization.
Think about these questions and the possible opportunities to improve the performance of your business.
- Are the information technology resources of my organization aligned with and contributing to the growth and profitability of this business?
- Are our systems developed in such a way as to make the right information available to the right people and to facilitate decision-making?
- Is our IT architecture capable of supporting the strategic growth plans of the business?
People in an Information Technology organization must be aligned to the goals of the organization as a whole. Having the right people, with the right training, doing the right things is a fundamental element of a successful Information Technology program. Understanding and acceptance of this shared contract is vital to the success of an Information Technology organization.
Knowledge is a valuable asset to any organization. People bring knowledge to the business. It is this very knowledge that enables them to add value to the business. An organization that facilitates knowledge sharing and organizational memory will maintain its experiences for a longer time and not repeat mistakes. For this reason, an Information Technology organization must make tools available to share and record the knowledge asset.
The Technology infrastructure is the backbone that supports managing the knowledge asset and ensuring that the right people can get the information they need to manage the business. Is it an integrated whole, or is it many pieces which more or less seem to function together? Can new technologies be changed or integrated as they come along, or is this a time consuming and difficult task? Is the technology agile or monolithic? An Information Technology organization must understand where they are in the continuum of organizational sophistication, and most importantly, where they need to be and how to get there.
To manage these key aspects of a business, the Information Technology practice of Mandala Partners provides the following services.
- IT Organizational Assessment, Business Alignment Assessment, Business Alignment Planning and Tracking, Information Technology Profit and Loss Estimation, Succession Planning
- Organizational Knowledge Asset Identification, Knowledge Management Systems Design and Implementation (Oversight or End to End implementation), Knowledge Sharing Opportunities, Organizational Knowledge Management Readiness Assessment
- AS-IS Model Architecture Design, TO-BE Model Design, Current Infrastructure Review, Infrastructure Troubleshooting, Cost Containment, Technology Assessment, Technology Planning.